- Create Jira issues in TOPdesk and TOPdesk incident/changes in Jira.
- Trigger a TOPdesk change within your Jira workflow.
- Use pre-filled action sequences to automatically create Jira issues.
- Choose which Jira field you would like to map with the TOPdesk incident field.
- Update fields in TOPdesk changes or incidents by transitioning the workflow in Jira.
The session lasts for 30 minutes.
Introduction Avisi Apps (5 minutes)
Why this integration? (5 minutes)
Use case / demo (15 minutes)
Roadmap: what’s next? (5 minutes)