July 12, 2023

Safeguarding Customer Data: Our Commitment to Security and Privacy

Gert-Jan van de Streek

Team lead / developer

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At Avisi Apps, we understand that the security and privacy of our customers' data are of utmost importance. We strive to create a safe and trusted environment for our users, ensuring that their information remains confidential and protected from any unauthorized access or breaches. In this blog post, we will dive into the significance of our ISO-27001 certification and SOC-2 compliance, and shed light on how these frameworks help us maintain robust security measures and preserve the privacy of our customers.

The Importance of Data Security and Privacy

Data security and privacy have become critical concerns in today's digital landscape. With the increasing frequency of cyber threats and the growing amount of sensitive information shared online, safeguarding customer data has become a top priority for businesses. Here's why it matters:

  1. Trust and Reputation: By prioritizing data security and privacy, we aim to build trust among our customers. When users feel confident that their information is in safe hands, they are more likely to engage with our services and recommend us to others.
  2. Regulatory Compliance: Adhering to industry best practices and compliance standards demonstrates our commitment to meeting legal and regulatory requirements. It ensures that we are aligned with data protection laws and regulations, further bolstering trust among our customers.

Trust, security, reliability and privacy are important for the relationship between Atlassian customers and  third-party Marketplace Partners like we are.

ISO-27001 Certification

ISO-27001 is an internationally recognized information security management standard that provides a framework for implementing and maintaining an effective information security management system (ISMS). Here's how our ISO-27001 certification strengthens our security posture:

  1. Risk Assessment and Management: ISO-27001 guides us in identifying and assessing potential risks to the security of customer data. By conducting regular risk assessments, we can proactively implement measures to mitigate those risks and continuously improve our security practices.
  2. Information Security Controls: The certification helps us establish a comprehensive set of controls and procedures to protect customer data. These controls encompass areas such as access control, incident response, data backup, encryption, and employee awareness training.

SOC-2 Compliance

SOC-2 (Service Organization Control 2) is a widely recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It focuses on security, availability, processing integrity, confidentiality, and privacy (the five Trust Services Criteria). Here's how SOC-2 compliance enhances our commitment to data security and privacy:

  1. Trust Services Criteria: SOC-2 enables us to assess our systems and processes against the Trust Services Criteria, ensuring that we have the necessary controls in place to protect customer data and maintain its confidentiality, integrity, and availability.
  2. Independent Auditing: SOC-2 compliance involves independent third-party audits conducted by certified professionals. This external validation of our security controls and practices assures our customers that we meet industry standards for protecting their data.


At Avisi apps, the security and privacy of our customers' data are paramount. Our ISO-27001 certification and SOC-2 compliance serve as tangible proof of our ongoing commitment to implementing robust security measures and maintaining the confidentiality, integrity, and availability of customer information. By prioritizing data security and privacy, we aim to foster trust, protect sensitive information, and provide a safe environment for our customers to interact with our services.

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